Big Brother is Watching You on Facebook: Employment Law & Social Networking
In this classic novel, 1984, George Orwell described a society in which the government had almost total control over the people. The ruler of the party was called “Big Brother”, and he utilized the “thought police” to invade the privacy of all citizens.
In a social climate where getting a job is a major coup, keeping it could be a just as challenging if you aren’t monitoring access to your information. In our tech-driven, social networking saturated society, nowhere is this concept ringing more true than in the area of employment law. Workplace privacy protection has become a major area of interest for both employees and employers.
Employers are utilizing Facebook and other social networking sites more and more in all stages of the employment process, from application and hiring, to firing and even in the defense of lawsuits. Human Resource departments are more frequently searching an individual’s social networking pages for inappropriate pictures and interactions before hiring. In the same vein, companies do the same as a reason for firing, an even easier task as most employees are at-will to begin with. Companies are seeing these sites and individual pages as a reflection, real or imagined, on the company as a whole. These lines of privacy are being further blurred by current litigation that is creating precedent in this area of law.
Recent case law has gone both ways. Some Federal Cases have held that an employee’s personal information is not protected in a lawsuit if he or she utilizes the internet to search sites, check personal e-mail and go on social networking sites during office hours. What most employees fail to notice is that a majority of companies now have explicit policies restricting to their information, history and passwords. The real underlying question remains: Do employees have a reasonable subjective and objective expectation of privacy?
Whichever way you answer this question, the fact remains that telephone, computer, and electronic mail and voicemail monitoring have become much more common in the workplace. What is even more challenging is the limitation this puts on social networking sites and the perpetually hazy lines being overstepped by co-works and bosses.
The lesson to be learned is relatively simple but crucial. Make sure that you have privacy settings in place on your personal networking pages so that not just anyone can see them, make sure you are filtering what you put on your page and what you let others post, and make sure you know who has access to your information on these sites. This is a particularly important issue for the younger generation of people who have not yet seen the value in these sites for business purposes. Similarly, be aware of what you are doing online on company time, as this information and your right to privacy may soon no longer be protected. So consistently clear your cookies and search histories and never save passwords at work because big brother is watching, and thanks to the law, may be able to watch you in ways you never imagined.
Laurel Kaufman, Esq.
Co-Founder, AK Consulting Group
www.ak-cg.com
follow me on twitter @LaurelKaufman
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August 14th, 2009 at 7:58 am
It is clear to me that employers who don’t allow employees to check their external social media sites (except in secure facilities such as military, hospital or banking) are going to have problems with both morale and productivity – more so than if they allow the occasional peak.
Employees will show up with their own mobile devices, and take *longer* to access their social networks (since the devices take longer to work with and the networks are slower).
Employees, like the Internet, will “route around” the obstruction.
It is more advisable to put up policies defining what is acceptable, just like the occasional personal call where we look the other way.
Even better – encourage the employees to be out promoting the company on social networks. Why have 3 “corporate communications specialists” when you could have thousands of ambassadors that love your company because you treat them with respect? Of course, this calls for good social media policies to be in place, and some employee training. Is it worth it? Well, it was worth about $1B to Zappos.
August 14th, 2009 at 8:17 am
You inspired me to comment further. http://harbrooke.com/2009/08/employees-like-the-internet-route-around-blockages/